Chase Bank Fraudulent Emails

Sunday 9 September 2007

advice taken from

http://www.chase.com/ccp/index.jsp?pg_name=ccpmapp/shared/assets/page/fraud_e-mails

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E-mail fraud is a common tool of an identity thief. It can take many forms, but is usually harsh, demanding and scary. Here are some examples:

Phishing scams now have a phone connection
First, it was “phishing,” where criminals send e-mail by the thousands in hopes of tricking unsuspecting consumers into sharing confidential information. These messages often include a link to a fraudulent website.Now, there’s “vishing.” In this latest twist, they use a telephone number instead. When you call, a person or an automated response asks for your personal and/or account information.Don’t fall for it!

When you call your bank, use only a phone number that comes from a reputable source, like your statement, the back of your credit or debit card or the phonebook.

  • Phishing (pronounced “fishing”) is where the sender poses as a company to trick users into giving away personal or account information.
  • Illegitimate offers are e-mails that entice users to purchase popular goods or services at reduced prices (or before they’re available to the general public), with no intent to deliver those purchases. Usually, these e-mails are designed primarily to obtain credit card or bank account information.
  • Requests for help usually offer a recipient large sums of money or attractive rewards in exchange for “short term” financial assistance. One common example is the “sender” who asks the user to supply a bank account number to “hold” large sums of money until the “sender” can retrieve it. In exchange, the recipient is promised a percentage of the deposit. The “sender” uses the bank account number for fraudulent activity, and the recipient never receives the promised funds.

Go to Reporting Fraud to find out what to do if you’ve received or responded to a suspicious e-mail, or to review our list of Frequently Asked Questions (FAQs).

I have e-mail that looks like it’s from Chase. How can I tell if it’s legitimate?

Looks can be deceiving. As criminals make more credible forgeries of legitimate e-mail and websites, you can no longer rely on seeing familiar graphics like the Chase logo. The key to determining the authenticity of e-mail lies in the tone of the message and in the nature of the solicitation. Criminals want you to give them information and they’re not very subtle about it. Our goal in marketing via e-mail is to inform you about a product or service we think you might be interested in.

It’s not our practice to:

  • Send e-mail that requires you to enter personal information directly into the e-mail
  • Send e-mail threatening to close your account if you do not take the immediate action of providing personal information
  • Send e-mail asking you to reply by sending personal information
  • Share your name with any contacts outside our firm in a manner inconsistent with our Privacy Policy