Scam Email

subject line: Abbey Fraudlent Unit Advisor Message

from: Abbey National Plc

email received from: 28-12-07

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You may have seen via the media the issue of the loss of data containing personal records of child benefit recipients including names, addresses and bank account details. The Chancellor has given a statement to the House of Commons (29 December 2007) in order to reassure all those who may be affected. So far HMRC believes no account has been compromised.

Abbey customers can be reassured that we monitor any unusual activity on Abbey accounts as a matter of course. In this particular case we are monitoring those accounts which may be affected with extra vigilance.In addition, the potentially compromised details - customer account details - are not enough for a fraudster to access an Abbey bank account. To do this they would need the additional security information and passwords.

For Abbey customers who receive child benefit and have concerns about their account, the HMRC has set up a helpline. The number they can call is 0845 302 1444.

Abbey National plc. Registered Office: Abbey National House, 2 Triton Square, Regent’s Place, London, NW1 3AN, United Kingdom. Registered Number 2294747. Registered in England. www.abbey.com Telephone 0870 607 6000. Calls may be recorded or monitored. Authorised and regulated by the Financial Services Authority. FSA registration number 106054. Abbey and the flame logo are registered trademark

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